Our privacy policy

Cycling Indochina is committed to respecting the privacy of individuals who visit our website (Hereinafter called "Site") and we will do our utmost to ensure the information you supply is kept private and secure. This Policy applies to all of the following situations

  • Making an enquiry
  • Requesting a brochure
  • Making a booking
  • In a tour registration form
  • Subscribing to our newsletter
  • Any other agreement or arrangement

Anonymous access
You can access and browse our Site without needing to disclose any personal information.

Information collection and purpose
You are under no obligation to disclose any personal information to us at any time. However, if you wish to take advantage of certain Site features, such as the Custom Journeys, Tailor-made quotation or Newsletter Subscribe, we will ask you to fill out a form. In the process you may be asked to enter your name, address, country, phone, fax and email.

If you choose to participate, you will also have the option of providing additional information regarding your travel and vacation preferences and other demographic information.

The information you choose to give us will enable us to provide you with information, assistance and services personalized to your travel and vacation preferences, and to better tailor our website and marketing initiatives to the individuals who use our Site.

Information disclosure
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

For example, we currently engage third party contractors to:

  • Provide transport, including flights
  • Organize and operate tours
  • Provide software and hardware application hosting services

In these situations we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it. Other than the above we will not disclose your personal information without your consent unless disclosure may be required by law.

Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Site cookies
This Site uses cookies. Cookies are small pieces of text that are written to your hard drive to store information about your use of the Cycling Indochina Site. You have the right to refuse cookies (please see your web browser's help file for information on doing this), but by doing so you may disrupt the performance of our Site or make it inoperable to you. Cookies contain anonymous information only and are never used to retrieve any information about your identity.

What if I want you to stop using or retaining my personal information?
You may, at any time, tell us to stop using or retaining your personal information. We will immediately honour your instructions and delete your personal information.

External websites
This privacy policy only applies to our website. The website may contain links to external websites. Please note that we are not responsible for the privacy practices of other websites. We recommend that you check the privacy policy of any other websites you may visit through our website. The inclusion of links to such websites does not imply any endorsement of the material on such sites or any association with their owners or operators. If you have any complaints relating to such sites, please contact them directly.

Changes to this policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. If you have any additional questions or concerns about this Policy, you can contact us: info@explorersindochina.com

You can also reach us by post mail at
Cycling Indochina Travel
No 22, Alley 1/122, Phu Vien st, Bo De, Long Bien
Hanoi, Vietnam.